Explore Careers in IT Infrastructure and Security
IT Analyst (Infrastructure, Security, or Network) Job Overview
Responsibilities
IT Analysts handle Tier 2 support requests, maintain technical documentation, and assist in setting up physical and virtual servers. They work closely with IT Engineers to ensure system efficiency and security while learning advanced troubleshooting techniques.
Skills Needed
- Technical Skills: Basic knowledge of Active Directory, Microsoft Office 365 Administration, and virtual machine setup.
- Soft Skills: Effective communication, organization, and attention to detail.
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IT Engineer (Infrastructure, Security, or Network) Job Overview
Responsibilities
IT Engineers provide Tier 3 support, deploy advanced technology solutions, and ensure compliance with security protocols. They work collaboratively with vendors and internal teams to maintain network integrity and proactively identify and resolve system vulnerabilities.
Skills Needed
- Technical Skills: Intermediate server management, networking, firewall configuration, and compliance support.
- Soft Skills: Problem-solving, collaboration, and relationship-building.
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Senior IT Infrastructure & Security Engineer Job Overview
Responsibilities
Senior Engineers deploy and maintain complex systems, manage compliance efforts, and draft highly technical documentation. They collaborate with vendors and internal stakeholders to execute time-sensitive projects, provide Tier 3 support, and lead strategic IT initiatives.
Skills Needed
- Technical Skills: Advanced expertise in networking, server management, firewall configuration, and cybersecurity.
- Soft Skills: Leadership, effective communication, and root cause analysis.